Privacy Policy

Linking Dreams Nepal (“we”, “our”, or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linkingdreams.com and use our services, including study abroad consultancy, test preparation, visa services, and our AI Counsellor feature.

By using our website and services, you consent to the data practices described in this policy.

2.1 Personal Information You Provide

When you create an account or use our services, we may collect:

• Full name and contact details (email, phone number)
• Date of birth and nationality
• Passport and identification documents
• Academic records and transcripts
• Language test scores (IELTS, SAT, PTE, TOEFL)
• Work experience details
• Financial information for transactions
• Profile photos

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies

2.3 AI Counsellor Conversations

Conversations with our AI Counsellor are stored locally in your browser and are not transmitted to or stored on our servers. You can delete your conversation history at any time from within the chat interface.

We use the information we collect to:

• Process your study abroad applications and university admissions
• Provide visa consultancy and document preparation services
• Match you with suitable courses and universities
• Manage your test preparation enrollments and track progress
• Process payments and maintain transaction records
• Communicate with you about your applications and our services
• Improve our website, services, and user experience
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Universities and educational institutions— as part of your application process, with your consent
• Embassies and visa authorities— as required for your visa applications
• Service providers— third-party services that help us operate our website (hosting, payment processing, analytics)
• Legal authorities— when required by law or to protect our rights

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential cookies— required for authentication and core functionality
• Analytics cookies— help us understand how visitors use our website
• Preference cookies— remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for data processing at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@linkingdreams.com.

We retain your personal information for as long as your account is active or as needed to provide our services. Application-related documents and records may be retained for up to 5 years after the completion of your application process, or as required by law. You may request deletion of your data at any time.

Our website may contain links to third-party websites, including university portals, embassy websites, and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@linkingdreams.com
• Phone: 015926427
• Address: Maitighar Chowk, Kathmandu, Nepal